Frequently Asked Questions

Will my windows have streaks or spots after you clean them?

We make it a point to rinse your windows before, during, and after each job. However, there is a possibility that your windows might still require some additional cleaning for streaks or spots to disappear completely. Keep in mind that your water hardness could be a factor contributing to those spots.

How often should I schedule exterior cleaning for my house?

Maintaining a clean exterior is crucial for enhancing curb appeal and preserving the overall appearance of your home. We suggest scheduling once a year as a starting point and either increase or decrease frequency depending.

Will you be using my water for the cleaning service?

Yes, we do. By utilizing your water supply, we are able to provide cost-effective services. Please ensure that the spigots on your property are in working order before the service date to facilitate a seamless cleaning process.

How should I prepare for the visit?

Once you accept a quote from us, we will email you a convenient Pre-Wash checklist. This checklist will guide you on how to prepare for our visit, ensuring a smooth and successful cleaning service.

I need to be home when you’re servicing my property?

You don’t need to be home, we can send before and after pictures to show the results. Just make sure to close windows, move or cover furniture/grills, bring in delicate plants, and provide access to the areas we’ll be servicing.

What if it rains on the day of my service?

If it decides to rain on your scheduled service day, we may need to reschedule. We’ll consider the intensity of the rain to ensure the best results and safety. We will keep you informed and work with you to find the next suitable time for your service.

Are the chemicals you use environmentally safe?

We understand the importance of environmental safety in our soft wash processes. Our careful application ensures that they are environmentally safe. When used properly, these chemicals rapidly degrade into harmless substances, such as salt, minimizing any potential environmental impact. We follow industry best practices to ensure responsible usage and adherence to environmental guidelines. With our commitment to both effective cleaning and environmental preservation, you can trust that your property will be treated with the utmost care and consideration.